KYC Process
LEON Casino ensures a safe and secure gaming environment by implementing a Know Your Customer (KYC) process. This verification method prevents fraud, underage gambling, and money laundering while ensuring a seamless gaming experience for legitimate players.
What is the KYC Process at LEON Casino?
The KYC (Know Your Customer) process is a standard procedure online casinos use to verify players’ identities. This step is not just crucial, but it’s a cornerstone in our commitment to prevent fraudulent activities and comply with international regulations, ensuring your security and protection.
Why is KYC Important?
LEON Casino requires KYC verification for the following reasons:
- Identity Verification – Ensures that players are who they claim to be.
- Fraud Prevention – Protects against identity theft and unauthorized transactions.
- Underage Gambling Prevention – Confirm that all users meet the legal age requirement.
- Regulatory Compliance – Adheres to legal obligations, including anti-money laundering (AML) laws.
When Do You Need to Complete KYC at LEON Casino?
You may be required to complete the KYC process in these situations:
- Upon Registration – Some players may need to verify their identity before accessing all features.
- KYC verification is necessary to process withdrawals and ensure a secure transaction before withdrawing funds.
- When Requested by Support – Additional verification may be required if suspicious activity is detected.
Required Documents for KYC Verification
To complete the KYC process at LEON Casino, you must submit the following documents:
Proof of Identity
- Government-issued ID (passport, driver’s license, or national ID card).
- Must be valid and include a clear photo, full name, and date of birth.
Proof of Address
- Utility bill, bank statement, or government letter (issued within the last three months).
- You must match the address registered on your LEON Casino account.
Proof of Payment Method
- Screenshot or photo of the payment method (credit/debit card, e-wallet, or bank statement).
- Ensure sensitive details are hidden, showing only name and relevant transaction information.
How to Submit Your KYC Documents
Follow these steps to complete your KYC verification at LEON Casino:
- Log In to your LEON Casino account.
- Navigate to the Account Verification section.
- Upload clear images of the required documents.
- Submit your documents and wait for confirmation.
How Long Does the KYC Process Take?
LEON Casino aims to verify documents within 1 – 30 minutes. However, during peak periods, it may take slightly longer. To ensure a smooth process, provide high-quality images and accurate information.
What Happens If Your KYC is Not Approved?
If your KYC verification is unsuccessful:
- You will receive an email notification detailing the issue.
- You may need to resubmit more apparent documents or provide additional information.
- If problems persist, contact LEON Casino’s customer support for assistance.
What Happens If Your KYC is Not Approved?
If your KYC verification is unsuccessful:
- You will receive an email notification detailing the issue.
- You may need to resubmit more apparent documents or provide additional information.
- If problems persist, contact LEON Casino’s customer support for assistance.
Closing Your Account
You may close your account anytime by sending a written request via email. Before closure, any remaining balance will be processed according to the standard withdrawal policy.
Setting Deposit and Wagering Limits
At LEON Casino, we prioritize responsible gambling. You have the option to set deposit and wagering limits, as well as self-exclude from betting for a set period. For more details, please refer to our Responsible Gambling Policy.
Prohibited Transfers Between Accounts
Transfers of funds, bonuses, or any other assets between player accounts are strictly prohibited. Any attempt to transfer within or across affiliated platforms will be considered a breach of terms.
Exceptional Circumstances for Transfers
In rare cases where a legitimate reason for a transfer exists, players may submit a formal request through our customer support. Both account holders must complete a full KYC verification to validate ownership and legitimacy.
All transfer requests are subject to internal policies, AML regulations, and the casino’s discretion. LEON Casino reserves the right to deny any request if fraudulent activity or regulatory concerns arise.
FAQs
1. Why does LEON Casino require KYC verification? KYC verification helps prevent fraud, ensures regulation compliance, and protects players and the casino.
2. Can I play without completing the KYC process? Yes, you can deposit and play. However, withdrawals and specific promotions may require completed verification.
3. How can I check my KYC verification status? Log in to your account and navigate to the Verification Section to check your status.
4. What should I do if my KYC verification is delayed? If verification takes 48 hours, contact LEON Casino customer support for updates.
5. Is my data safe with LEON Casino? All submitted documents are encrypted and handled securely in compliance with data protection laws, ensuring your data’s safety and your peace of mind.
Following this guide, you can complete your LEON Casino KYC verification quickly and enjoy a secure gaming experience!
